Frequently Asked Questions

Everything you need to know about your YETI Australia order

What are your shipping options within Australia?

We offer standard and express shipping via Australia Post. Standard shipping is free on all orders over $100, while express shipping is available for a flat rate of $15.

What is your return policy for apparel and gear?

We offer a 30-day return policy for all unused items in their original packaging. Please ensure tags are still attached to apparel items to qualify for a full refund.

How do I care for my YETI apparel to ensure longevity?

To maintain the quality of our gear, we recommend machine washing in cold water with like colors and tumble drying on low. Avoid using bleach or fabric softeners.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Afterpay for interest-free installments.

Are YETI products covered by a warranty?

Yes, our products come with a limited warranty ranging from 3 to 5 years depending on the specific item. This covers manufacturing defects but excludes normal wear and tear.

How can I track my order once it has been placed?

Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.